"I live everything 'customer experience'. The South African CX industry is still very young and I believe that we should really develop our industry with more knowledge-share and create more interest for future career opportunities, whilst building a strong conceptual and knowledge-based foundation for the industry to build all future innovation and development. Rather than being a spectator on the side, I am a player, coach, customer, advisor, leader and always an empathetic observer." Adré Shreuder, CEO, Consulta & Founder of SAcsi
The 6th CEM Africa Summit agenda delves into the hot topics and key trends in the CX industry. With the assistance of an advisory panel of experts, we have 4 unique tracks: * The influence of advancing technology * Redesigning the customer journey * Internal changes for positive experiences * Understanding the customer
Posted by Kinetic-Design
Kinetic are leaders in providing business facilitation platforms throughout Africa. We help companies to understand their common objectives and assist them with achieving these objectives through strategic deal facilitation.
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