16 - 17 August 2017,
Century City Conference Centre, Cape Town
The Customer Experience Management Africa Summit; Kinetics’ premier IT centric customer service industry event will be entering its 6th year in 2017. The summit is a specialised enterprise executive forum, bringing solution providers and their business clients together to engage with and debate current developments and challenges faced by client service industry leaders and IT-related industries today. Given the current trends and developments within the CEM and customer service sectors within South Africa; a number of topical issues will be addressed at this year’s event.
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